How do the Laundry Capsules perform compared to other products on the market?
Our Laundry Capsules contains 7 enzymes that effectively remove tough stains and odours. With up to 70% cleaning actives, they provide amazing cleaning power and deliver exceptional results comparable to other products on the market.
Are the Laundry Capsules convenient to use?
Each capsule is supplied as a conveniently pre-measured dose, making it easy to use for daily laundry needs. Its also formulated to work powerfully in both cold and hot water, ensuring optimal performance regardless of the water temperature.
How do the Laundry Capsules contribute to sustainability?
Our Capsules contains biodegradable ingredients and the formulation is pH neutral, minimising downstream impact on the environment. Additionally, our innovative laundry capsule technology uses a high percentage of plant-derived ingredients, keeping to renewable resources as best we can.
What enzymes are present in the Laundry Capsules?
Our Laundry Capsules consists of 7 enzymes that work together to deliver outstanding cleaning performance. These enzymes include protease, amylase, lipase, pectinase, mannanase, (fabric care and cleaning) cellulases.
What do you mean by '70% cleaning actives'?
The 70% cleaning actives statement refers to the surface active agents (surfactants) used in our Laundry Capsules formulation. Surfactants bind to oil and grease in soils and help lift soils from clothing in the wash process, ensuring an effective clean.
How do I use the Laundry Capsules in my washing machine?
To use the Laundry Capsules in your washing machine, simply place 1 capsule at the back or bottom of the drum before adding your clothes. Start the wash cycle as usual. It's important to avoid placing the capsule in the dispensing drawer. Always follow the garment care label and recommended dosage for best results. Do not use with fast wash modes (anything under 15 minutes).
Can the Laundry Capsules be used in any type of washing machine?
Yes, our Laundry Capsule are suitable for all machine types (top and front loaders), and works effectively in both hot and cold water. Do not use for hand washing or with fast wash modes under 15 minutes.
How should I handle the Laundry Capsules?
When handling the Laundry Capsule, make sure your hands are dry. Do not rip, tear, or pierce the capsules, as the outer layer will dissolve during the wash. After handling the capsules, remember to wash your hands thoroughly.
Are the Laundry Capsules safe for children?
Laundry Capsules are not safe for children to handle, keep out of reach of children to prevent any accidental ingestion or contact.
Are the Laundry Capsules suitable for all types of fabric?
Absolutely! Our Laundry Capsules are carefully designed to be compatible with a wide range of fabric types, including cotton, rayon, viscose, modal, and various mixed fibre fabrics. These specially formulated capsules are created to provide effective and gentle care for your garments. However, when it comes to wool and merino garments, we recommend using our ecostore
Wool & Delicates.
Are our packaging materials recyclable?
Our packaging materials are designed for easy separation before recycling, promoting cleaner recycling streams and less waste. We have also carefully chosen functional packaging materials that ensure product safety and minimise the risk of damage during transit. Both the box and bag are recyclable. In New Zealand, the box recycled kerbside and the bag can be dropped off into a Soft Plastics Recycling Scheme bin - see locations
here, or mailed back in one of their
courier bags
What materials are our packaging made from?
Our Laundry Capsule packaging is made with the Forest Stewardship Council (FSC) Certified cardboard. This demonstrates our commitment to sustainable sourcing practices. Although we’ve had to use a plastic bag for functional reasons, it is recyclable.
What is PVOH, and why do we use it to wrap each capsule?
PVOH stands for polyvinyl alcohol, a water-soluble polymer that is used in our Laundry Capsules for its safety and environmental benefits. PVOH helps keep the active ingredients of our products off your skin, prevents spills, and promotes a safer and more convenient user experience. It ensures safe and convenient delivery of the concentrated formulation and effectively releases product during the wash cycle.
Is PVOH safe for use in the capsule wrap?
Yes, PVOH is considered safe for use. PVOH has a long history of use in various industries, including food and pharmaceuticals, and is widely recognised as a safe and reliable material. The Laundry Capsules themselves are not safe for children to handle, keep out of reach of children to prevent any accidental ingestion or contact.
Is PVOH biodegradable?
Yes, PVOH is biodegradable. As PVA is
water soluble and biodegradable, it’s been used in a variety of personal care, medical, household, and industrial applications for years.
Does PVOH pose any environmental risks?
No, PVOH does not pose environmental risks. It is a biodegradable material that naturally decomposes in water. The American Cleaning Institute has provided an
official statement regarding PVOH, addressing the current campaign circulating. We encourage you to read their statement, which includes important citations related to this topic.
Do you offer alternative products to PVOH pods?
What are enzymes and how do they work in laundry cleaning?
Enzymes are proteins that act as natural catalysts by targeting specific substances, such as stains, and breaking them down. In laundry detergents, enzymes help accelerate the cleaning process by enabling better stain removal and improving overall cleaning performance. They work by cleaving stains into smaller pieces, making it easier for surfactants to lift off and wash away the stains during the washing process.
Are there environmental benefits to using laundry enzymes?
Yes, better performance with minimal environmental impact. Without using enzymes, it would take far higher levels of surfactants/additives to achieve the same level of cleaning performance.
Are the enzymes used by ecostore the same as those used by other laundry product manufacturers?
Our enzymes are produced using genetically modified microorganisms, which are safely contained in a lab. While not all brands disclose this information, it is likely that mainstream brands also use enzymes produced through genetic modification.
Where do enzymes come from?
Enzymes are naturally occurring and vital to life. They are present in our cells and facilitate chemical reactions that build or break down substances. Digestive enzymes, such as amylase, protease, and lipase, are produced in our bodies to help digest carbohydrates, proteins, and fats. These naturally occurring enzymes are highly effective at removing food stains.
How are enzymes made?
Genetically engineered bacteria produce and excrete enzymes in a fermentation tank, which is centrifuged to separate the enzymes. The enzymes are concentrated and further processed, while bacteria are neutralised and used as fertiliser.
Are enzymes genetically modified?
The enzymes themselves aren’t genetically modified; they’re a by-product of genetically engineered bacteria created safely in a lab, not in our environment.
Will enzymes irritate my skin?
Given the very small amounts and because of the encapsulation technology to protect the
enzyme, we’re confident it’s extremely unlikely enzymes will irritate skin - less likely than the risk associated with fragrance, for example.
Are enzymes biodegradable?
Enzymes are readily biodegradable.
Are enzymes suitable for greywater?
Using enzymes can actually improve greywater quality, because they enable laundry detergents to be made with lower levels of surfactants and additives.
What is Protease?
Proteases are a group of enzymes that target protein-based stains such as sebum, blood, grass, milk and egg.
What is Amylase?
Amylases are a group of enzymes that target starch-based stains such as flours,porridge, corn starch, potato starch, sauces, and soups.
What is Lipase?
Lipase is a type of enzyme that breaks down fats and oils – from melted cheese to oil-based dressings, lipstick and body lotion – to help laundry detergents remove them more effectively.
What is Mannanase?
Mannanase targets the gums in processed food, like tomato sauce, baby food, ice cream, chocolate and fruity drinks.
What is Pectinase?
Pectinase breaks down pectin, reducing viscosity and enhancing the solubility of pectin stains, resulting in better stain removal.
What is Cellulases?
Cellulases are enzymes that play a crucial role in fabric care and cleaning. They help maintain garment colors, improve decontamination, and give fabrics a clean and bright appearance.
